Our approach towards client engagement is based on the following key beliefs: ·

• Data based – our interventions are based on data, whether hard or soft · Humanistic – we have an optimistic view of people and their potential 
• Democratic – we believe involvement and ownership of affected people is essential to change processes 
• Group methods – teams and groups are a cornerstone of the change process ·
• Partnership – we work as change partners with clients We engage when we have a mutually suitable working agreement, reasonable conditions for success and joint accountability for results. We will be a collaborative and supportive partner - but ultimately the decisions and actions are yours.